Privacy Policies

Privacy Policy

Last Updated: 8/19/2025

At SouthPods, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us. By using our website, you agree to the terms outlined here.

1. Age Restriction

Our website is intended for adults 21 years and older only. We use a third-party age verification service to confirm your age. If we cannot verify that you are 21 or older, your order will not be processed.

2. Information We Collect

When you shop with SouthPods, we may collect:

Basic order details: name, email address, billing/shipping address, phone number (if provided).
Payment information: processed securely by CyberSource (we do not store your full card details).
Age verification data: collected and checked by our trusted third-party verification partner.
Cookies & tracking data: used to improve your shopping experience, analyze site usage, and provide relevant marketing.

3. How We Use Your Information

We use your information to:

Process and deliver your orders.
Verify your age and comply with the PACT Act.
Communicate with you about orders, updates, and promotions.
Improve our website and customer experience.
Prevent fraud and ensure compliance with laws.

4. Sharing Your Information

We only share your information with partners necessary to complete your order:

Payment processor (CyberSource) for secure payments.
Age verification provider to confirm you are 21+.
Shipping carriers (PACT-compliant only) to deliver your order.

We do not sell your personal information to third parties.

5. Marketing & Communication

We may send you emails about new products, promotions, and updates.

You can opt out anytime by clicking the unsubscribe link in our emails or emailing support@southpods.com.

6. Cookies & Tracking

Our site uses cookies and similar technologies to:

Remember your preferences and shopping cart.
Analyze traffic and site performance.
Show you relevant offers through marketing tools.

You can manage or disable cookies in your browser settings, but some features of our site may not work properly without them.

7. Data Retention

We keep your information for as long as it is reasonably necessary to:

Process and deliver your orders.
Comply with legal, tax, and regulatory requirements.
Support ongoing business operations.

8. Protecting Your Information

We use security measures to help protect your information. While no system is 100% secure, we take steps to safeguard your data and limit access to authorized partners only.

9. Your Rights

You may request to:

Access or correct your personal information.
Opt out of marketing communications.
Delete your data where legally possible.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

Contact Us

For any privacy-related questions, please contact us at:
support@southpods.com